Privacy policy

Last Updated: July 15, 2025

Yarnd ("we," "our," or "us") operates this website and online store, including all related content, products, services, and features (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to customers.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

• Name
• Billing address
• Shipping address
• Email address
• Telephone number

Financial Information

When you place an order, payment-related information may be collected, including:

• Credit card or debit card information
• Payment method details
• Transaction amounts
• Payment confirmations

Payment information is processed securely through Shopify and authorized third-party payment processors. Yarnd does not store complete payment card numbers on its own servers.

Account Information

If you create an account with us, we may collect:

• Username
• Password
• Account preferences
• Saved addresses
• Order history

Transaction Information

We collect information related to your purchases and interactions with our store, including:

• Products viewed
• Items added to cart
• Wishlist activity
• Purchases
• Returns and exchanges
• Order history

Communications

If you contact us for support or inquiries, we may collect information contained in those communications.

Device and Usage Information

We may automatically collect information about your device and use of our Services, including:

• IP address
• Browser type
• Device identifiers
• Operating system
• Website activity
• Referring websites
• Interaction with our pages and products

How We Use Your Personal Information

We use personal information for the following purposes:

Order Fulfillment

To process payments, fulfill orders, arrange shipping, provide order updates, and facilitate returns or exchanges.

Customer Service

To respond to inquiries, provide support, and communicate regarding purchases or account activity.

Website Improvement

To analyze website performance, understand customer behavior, improve navigation, and enhance the shopping experience.

Marketing

To send promotional emails, product announcements, and special offers when you have chosen to receive such communications. You may unsubscribe at any time using the unsubscribe link included in our emails.

Security and Fraud Prevention

To detect, investigate, and prevent fraudulent, unauthorized, or unlawful activity and to protect our customers, business, and Services.

Legal Compliance

To comply with applicable laws, regulations, legal processes, and governmental requests.

How We Disclose Personal Information

We may disclose your personal information to trusted third parties when necessary to operate our business and provide our Services.

These disclosures may include:

• Shopify and its affiliated service providers that support the operation of our online store.
• Payment processors that securely process transactions and payments.
• Shipping carriers and fulfillment providers that deliver products to customers.
• Technology providers that assist with website hosting, analytics, security, customer support, and cloud storage.
• Professional advisors, including accountants, legal counsel, and insurance providers, when necessary for business operations.
• Government agencies, law enforcement, regulators, or other parties when required by law or legal process.

We may also disclose personal information:

• When you direct us to share information with a third party.
• To protect the rights, property, or safety of Yarnd, our customers, or others.
• In connection with a merger, acquisition, sale of assets, financing, or other business transaction.

Yarnd does not sell personal information to third parties.

Relationship with Shopify

Yarnd's online store is hosted by Shopify. As part of providing ecommerce services, Shopify collects and processes certain information regarding your interactions with our store.

Information submitted through our Services may be transmitted to Shopify and its service providers to facilitate order processing, payment transactions, website functionality, fraud prevention, and store operations.

Shopify may process personal information in accordance with its own privacy practices. We encourage customers to review Shopify's Privacy Policy for additional information regarding Shopify's handling of personal information.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to improve website functionality and provide a better shopping experience.

These technologies may be used to:

• Remember items in your shopping cart.
• Save user preferences and account settings.
• Analyze website traffic and performance.
• Measure the effectiveness of marketing campaigns.
• Improve website functionality and user experience.
• Detect and prevent fraudulent activity.

Most web browsers allow you to manage cookie preferences through browser settings. Disabling certain cookies may impact the functionality of portions of our website.

Third-Party Websites and Links

Our Services may contain links to third-party websites, applications, or services that are not operated by Yarnd.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of any external sites before providing personal information.

The inclusion of a third-party link does not imply endorsement by Yarnd.

Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child under the applicable age without parental consent, we will take reasonable steps to delete such information.

Parents or guardians who believe a child has provided personal information to Yarnd may contact us to request removal.

Security and Retention of Information

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Despite our efforts, no method of transmitting information over the internet or storing information electronically is completely secure. As a result, we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders and provide Services.
• Maintain customer accounts.
• Comply with legal, tax, accounting, and regulatory obligations.
• Resolve disputes.
• Enforce agreements and policies.
• Detect and prevent fraud or abuse.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request information regarding the personal information we maintain about you and how it is used.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of personal information we maintain about you, subject to legal, contractual, and operational requirements.

Right to Data Portability

Where applicable, you may request a copy of your personal information in a portable format.

Marketing Preferences

You may opt out of receiving promotional emails by clicking the unsubscribe link included in our marketing communications. Even if you opt out of promotional communications, we may continue to send transactional emails related to your orders, account activity, or customer support requests.

To exercise any applicable privacy rights, please contact us using the contact information provided below.

We may request verification of your identity before processing certain requests.

Complaints

If you have questions, concerns, or complaints regarding our privacy practices or the handling of your personal information, please contact us first so we can attempt to resolve the issue.

Depending on your jurisdiction, you may also have the right to submit a complaint to the appropriate data protection or regulatory authority.

International Data Transfers

Because Shopify and certain service providers operate globally, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.

When required by applicable law, we take reasonable steps to ensure that such transfers are protected by appropriate safeguards and security measures.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, technologies, or operational needs.

Any updates will be posted on this page, and the "Last Updated" date at the top of this Privacy Policy will be revised accordingly.

Your continued use of the Services after any updates become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at yarndbyprinyyd@gmail.com